Your First Visit

To help ensure your first visit with us is a great experience:

When making your appointment:
Have as much of your insurance information on hand as possible. We’ll need to know the name and date of birth of the person being seen as well as the name, date of birth and insurance ID# of the person carrying the insurance. (Link to insurance page.) We’ll need this information as early as possible so we can pre-authorize your visit.

If you need to change or cancel your appointment, please notify us at least 2 business days prior to your scheduled slot to avoid a late cancellation fee.

2-3 business days prior to your appointment:
Download and fill out your paperwork and either:

  • Save and email it to:
  • Print, sign and bring completed forms to your visit

The day of your appointment:
Arrive 10-15 minutes early (more if you weren’t able to send your paperwork in advance). See our ‘location’ page for help finding our office.(link to location page)

Be prepared to pay exam co-pays prior to being seen.  Materials co-pays and ‘out of pocket’ expenses for materials will need to be paid at the end of your appointment if you’d like to place an order.  Orders can be placed at any time as long as prescriptions remain current, but payment must be received at the time the order is to be placed.

We accept cash and all major credit/ debit cards.  We do not accept checks.